Privacy Policy
Last updated: September 2026
1. Introduction
N-Grave Pty Ltd ("we", "our", "us") operates the website n-grave.com.au. We respect the privacy of our commercial, industrial, and retail clients and are committed to protecting any personal and technical data you provide to us.
2. Information We Collect
When you request a quote, upload tag schedules, or contact our workshop, we may collect:
- Contact details: Full name, company name, email address, phone number, and delivery/site address.
- Project files: Uploaded spreadsheets (Excel, CSV cable schedules), CAD files (DXF, DWG), and graphic artwork files.
- Billing details: Invoice details and ABN for account customers.
3. How We Use Your Information
Your information is used strictly to prepare quotations, manufacture your custom engraving and signage orders, coordinate overnight delivery logistics, and provide customer support. We do not sell, rent, or trade your data to third parties.
4. Confidentiality of Technical Schedules
We treat all proprietary electrical schematics, mining site cable schedules, switchboard legends, and architectural blueprints with strict industrial confidentiality.
5. Contact Us
If you have questions regarding this Privacy Policy, please contact our privacy officer at info@n-grave.com.au or visit Unit 37 / 9 Vision Street, Wangara WA 6065.